Alekstra collects personal information from our customers, prospects and partners. The information may be collected by members of our marketing, sales, professional services, customer support and administrative teams. The type of information collected includes, but is not limited to: contact information (name, address, telephone numbers, e-mail address, company, etc.), user preferences, and event and conference participation information As part of Alekstra’s services, the information we receive from our customers may contain one or more of the following data elements which is considered personal information related to the employees of our customers: employee Id, name, title, location, corporate e-mail address, department/cost center, phone numbers, and corporate address. Alekstra uses the personal information it collects to respond to requests for information about our company, products and services, to manage your participation in our events, conferences, surveys and other promotions and to enable you to communication with Alekstra through its blogs, online forums, social media pages and other interactive media.
Further, upon explicit opt-in and only with the consent of the particular customer employee, Alekstra may accept employee shipping address, credit card, and date of birth data. This information is stored for the sole purpose of requesting, approving, ordering, testing, and shipping wireless devices (I.e.: cellular telephone, pagers, calling cards, personal digital assistants, etc.), accessories and service to the customer’s employee upon approval from the employee’s designated manager(s). This information is forwarded to the telecommunication carrier, designated carrier representative or accessory vendor selected by the employee for purposes of procurement, fulfillment and provisioning of the requested device, service, and/or accessory. Upon being notified by the telecommunications carrier or accessory vendor the order has completed, this information is purged from Alekstra’s records.
Alekstra collects personal information about a visitor to our website only when the visitor chooses to provide such data. On certain pages, for example, a visitor has the opportunity to provide his/her personal information such as name, company, address, phone number, and email address. By supplying such information to Alekstra, a visitor can request details about Alekstra’s products and services. Alekstra uses the personal information it collects to respond to requests for information about our company, products and services, register your company on our sites and identify you as a registered user, and to analyze trends and statistics regarding visitors’ use of our sites.
Alekstra collects personal information from its current and former employees, consultants, contractors, job applicants and candidates for human resource business reasons such as recruiting, job application and hiring activities, employee benefits administration, salary administration, tax filing, performance management and other HR related analysis, succession planning and career path planning, training administration and management and company network access and authentication. Alekstra may also receive personal information of employees in connection with Alekstra’s compliance hotline. The information we receive from current and former employees, consultants, contractors, job applicants and candidates includes: name, home address, work address, phone numbers (work, home, cell), email addresses (work and personal), emergency contact information, date and place of birth, family status, health information, name of employer, salary information, start and end dates of employment and job qualifications (such as educational degrees earned).
Alekstra and its third-party vendors and suppliers may disclose or otherwise use your personal information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or government request, (b) enforce the applicable contract between you and Alekstra, including investigations of potential violations thereof, (c) detect, prevent or otherwise address illegal or suspected illegal activities, security or technical issues, or (d) protect against harm to the rights, property or safety of Alekstra, its employees and customers or the public as required or permitted by law.
Alekstra, in event it deems necessary will refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Alekstra, please visit the BBB EU SAFE HARBOR website at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint. For unresolved complaints related to personal information for current and former employees, consultants, contractors, job applicants and candidates in Europe or Switzerland, Alekstra will cooperate with European Data Protection Authorities (DPAs).
Alekstra strongly encourages any complaints with regard to this Policy or Alekstra’s implementation of this policy be raised with Alekstra first using the contact information set forth below.
New York NY 10005 USA
For suspected violations please include a description of the violation, date or timeframe in which the suspected violation occurred and your contact information. Alekstra takes any report of Privacy violation very seriously and will investigate each report to the fullest extent possible.